Returns & Exchanges
At The Room Antwerp, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange any unworn items within 14 days of delivery.
Initiate Your Return
Log in to our online portal with your order number and email address to select the items you wish to return and receive your authorization code.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.
Ship to The Room
Affix the provided shipping label to your parcel and drop it off at your nearest authorized carrier location or bring it directly to our Antwerp boutique.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method or issue a store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing